Terms and Conditions

Introduction to Terms

These Terms and Conditions explain the rules that govern your relationship with ClubHouse Casino. They cover account creation, financial transactions, gameplay, bonuses, responsible gaming practices, and the legal framework that applies to all users. We encourage you to review them regularly, as continued use of the site after any updates constitutes your acceptance of the revised terms.

Account Registration and Eligibility

You must be a resident of Canada and of legal age in the province or territory where you reside to open an account. During registration, you are required to provide accurate, complete, and current personal information. You may only maintain one account. Any attempt to create multiple accounts or provide false information may result in immediate suspension or permanent closure of all related accounts.

Account security is your responsibility. You must keep your login credentials confidential and notify us immediately if you suspect any unauthorized access. We reserve the right to verify your identity at any time and may request additional documentation to comply with regulatory requirements.

Deposits and Withdrawals

All financial transactions must be made through the approved payment methods displayed on the site. Deposits are credited to your account immediately upon successful processing. Withdrawal requests are subject to verification procedures and may require additional identity confirmation before funds are released.

Processing times vary depending on the payment provider and verification status. You may only withdraw funds from your own deposited money or winnings that are not subject to pending wagering requirements. We do not charge transaction fees for deposits or withdrawals, though your financial institution may apply its own charges.

Bonuses and Promotions

Promotional offers are available to both new and existing players. Each bonus carries specific terms including wagering requirements, game contribution percentages, time limits, and maximum withdrawal limits on winnings derived from bonus funds. You must read and accept the individual rules for each promotion before participating.

Attempting to abuse bonus offers through irregular betting patterns or creating multiple accounts to claim repeated welcome bonuses is strictly prohibited and may lead to forfeiture of winnings and closure of your account.

Game Play and User Responsibilities

All games on the platform operate using certified random number generators. You are responsible for ensuring that your use of the service complies with the laws applicable in your jurisdiction. It is your duty to maintain appropriate device security and to play within your financial limits.

You agree not to engage in any form of collusion, use of bots, software that provides an unfair advantage, or any other activity that compromises the integrity of the games. Any suspected fraudulent activity will be investigated and may result in account termination and reporting to relevant authorities.

Prohibited Activities

Certain activities are not permitted, including but not limited to: providing false registration details, attempting to manipulate game outcomes, using chargebacks to reclaim deposited funds, or engaging in money laundering or any other criminal activity. We maintain a zero-tolerance policy toward such behaviour.

Responsible Gaming

We are committed to promoting responsible gambling. Tools including deposit limits, session time reminders, self-exclusion options, and reality checks are available to help you manage your play. If you feel your gambling is becoming problematic, we encourage you to use these tools or contact our customer support team for guidance.

Limitation of Liability

Our liability is limited to the amount in your account at the time of any dispute. We are not responsible for any indirect, consequential, or punitive damages arising from your use of the service, technical interruptions, or third-party actions. The website and all content are provided on an “as is” basis without warranties of any kind.

Changes to Terms and Termination

We may update these Terms and Conditions at any time. The revised version will be posted on this page with the effective date. It is your responsibility to check for updates. We reserve the right to suspend or terminate your account at our discretion if we believe you have breached any of these terms.

Upon termination, any remaining balance will be returned to you after all necessary verifications and deductions have been completed, unless the closure is due to fraudulent activity.

These Terms and Conditions are governed by the laws of Canada and the applicable provincial regulations. Any disputes shall be resolved in accordance with the jurisdiction chosen by the operator.